IBA can provide on-site parts and experienced technicians to keep your equipment calibrated and running smoothly. We have developed rigorous daily, weekly, quarterly and annual schedules of monitoring and preventive maintenance. This is one reason uptime for IBA Proton Therapy systems is guaranteed, which is crucial to the financial success of your facility.
IBA Proton Therapy systems incorporate technologies that have been proven over time, paying particular attention to factors that can simplify and reduce operation and maintenance costs.
Based on your patient load, number of shifts per day, and staffing, IBA can customize the maintenance schedule that works best for your facility.
With more than 400 accelerator systems installed worldwide—37 of which are in the United States—IBA’s experienced Customer Service Department has the ability to provide different levels of technical support and maintenance.
Options include range of services from short-term, low-cost contracts to a lifetime of operation and maintenance with performance guarantees. Your IBA representative can discuss the various maintenance contracts with you. IBA can customize any of its plans to meet your needs.
IBA’s highly experienced service engineers are already accustomed to global operations. Team members are extremely efficient, even with highly complex issues, because many of them are also on development teams.
The IBA Platinum full-service contract provides complete nonclinical operation and maintenance service, including a stock of spare parts and a full-time, on-site staff as necessary to achieve the guaranteed availability goals.
IBA on-site staff perform all tasks required to service and maintain the Proton Therapy system, including:
Only with the Platinum Service contract will IBA guarantee the overall availability of the system.
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